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Frequently asked questions

How does the AI support agent handle customer queries?

It analyzes your goals, audience, and market data, then develops campaign strategies, creates engaging content, selects the right channels, and optimizes performance for better results.

Can the AI agent resolve issues without human intervention?

Yes — our AI agent autonomously resolves up to 80% of common support tickets, including order tracking, refunds, account issues, and FAQs. For complex cases, it seamlessly escalates to a human agent with full context.

What channels does the AI support agent work on?

Yes, the AI agent continuously monitors campaign performance, identifies opportunities, adjusts targeting and content, and optimizes budgets and strategies to improve engagement, conversions, and overall results.

How long does it take to set up the AI agent?

You can get started within minutes. Simply connect your marketing channels, set your goals, and let the AI agent analyze your data and build your first campaign.

Is customer data safe with the AI agent?

Yes, you stay in control. Set your brand guidelines, goals, preferences, and approval rules, while the AI creates, suggests, and adjusts content based on your direction.